Entrance of the Federal Trade Commission building with decorative metal doors and stone facade.

Understanding Compliance: FTC Safeguards, GDPR, and Beyond

For many small businesses on the Crystal Coast, compliance can feel like a moving target. Regulations change, cyber threats evolve, and suddenly you're hearing new acronyms—FTC, GDPR, HIPAA, PCI—without a clear understanding of who they apply to or what you're supposed to do next.

At ACS, we hear it all the time:

"We just want to make sure we're protected and compliant… without all the tech jargon."

That's precisely what this guide is for.

Let's break down what these regulations really mean, why they matter for small businesses, and how to stay compliant without disrupting your operations.

Why IT Compliance Matters More Than Ever

Between email threats, foreign login attempts, and increasingly targeted attacks on small businesses, security and compliance can't be an afterthought anymore.

ACS sees this firsthand—especially when it comes to Office 365 account breaches and security gaps that businesses aren't even aware of until something goes wrong.

Compliance frameworks exist for a reason:

  • To protect sensitive customer data
  • To reduce the risk of cyberattacks
  • To hold businesses accountable for handling information responsibly
  • To safeguard financial, medical, and personal information

And some regulations—especially the FTC Safeguards Rule—now carry real financial consequences for noncompliance.

Let's look at what you actually need to know.

The FTC Safeguards Rule: What It Means and Who Must Follow It

Many Crystal Coast businesses are surprised to learn they fall under the FTC Safeguards Rule, not just large financial institutions.

The FTC considers businesses "financial institutions" if they are significantly engaged in financial activities—even if that's not their primary business. That includes:

  • CPA firms
  • Tax preparers
  • Bookkeepers
  • Mortgage brokers
  • Some professional service providers handle financial records
  • Any business storing or transmitting sensitive financial data

This rule has become one of the most critical compliance topics for small businesses, because, unlike HIPAA—which businesses often ignore with little consequence—the FTC Safeguards Rule has "serious teeth."

What the FTC Requires You to Do

In simple terms, your business must:

  • Protect customer data with reasonable security measures
  • Monitor who accesses that information
  • Detect and respond to unauthorized access
  • Maintain secure backups
  • Keep hardware and software up to date
  • Document your Written Information Security Program (WISP)
  • Train employees on cybersecurity
  • Use qualified IT providers to implement and monitor safeguards

If that sounds overwhelming, that's normal, especially for small teams without an internal IT department. That's why many CPA firms and service-based businesses partner with ACS for ongoing monitoring and compliance support.

GDPR: What U.S. Small Businesses Need to Know

GDPR (the General Data Protection Regulation) is an EU privacy law. Still, it affects U.S. companies far more often than most business owners expect.

Your business may need to follow GDPR requirements if you:

  • Have customers or website visitors in the EU
  • Collect data from EU residents (even unintentionally)
  • Sell online services used internationally
  • Use tools that store or process personal information

Unlike the FTC Safeguards Rule, GDPR focuses heavily on privacy rights, including:

  • Clear consent for data collection
  • Transparent data practices
  • The "right to be forgotten"
  • Strict requirements for data storage and transfers
  • Heavy fines for violations

Software tools can help with GDPR compliance, but the foundation is still IT best practices: secure systems, protected data, and active monitoring.

Other Compliance Areas Small Businesses Should Understand

While FTC and GDPR get the most attention, many Crystal Coast businesses must also consider:

HIPAA (Medical & Dental Practices)

Longstanding but not heavily enforced in our region—until an audit happens. Businesses still need appropriate safeguards, backups, access controls, and training.

PCI (Businesses Taking Credit Cards)

Applies to any company that stores, processes, or transmits cardholder information.

State Privacy Laws

Even if you're not regulated federally, state-level privacy regulations are expanding fast.

Because ACS supports a wide range of professional services—CPAs, lawyers, medical offices, contractors, hospitality, and more—our team is familiar with the layers of compliance each industry faces.

The Real Challenge: Many Small Businesses Don't Know Their Gaps

Most small business owners have just enough IT knowledge to get the day-to-day done—but not enough to evaluate their own security or compliance posture.

Common blind spots include:

  • Outdated hardware that can't support modern security requirements
  • Old operating systems (Windows 10 nearing end-of-life)
  • Lack of Office 365 monitoring for foreign access attempts
  • Missing or incomplete backups
  • Weak or reused passwords
  • Unsecured email systems
  • No formal WISP
  • No employee cybersecurity training

These issues can create significant compliance gaps—often without the business realizing anything is wrong until a breach occurs.

How ACS Helps Small Businesses Stay Compliant Without the Headache

Compliance doesn't need to be scary, expensive, or complicated.

ACS supports small businesses across Carteret, Craven, and Onslow Counties with:

24/7 monitoring of workstations, servers, and Office 365

We catch unauthorized access, especially foreign login attempts—and automatically lock compromised accounts.

Managed Detection & Response (MDR)

Including EDR and managed antivirus, which strengthens security for compliance frameworks.

Comprehensive SaaS backup and alerts

Protecting client data stored in Microsoft 365.

Technology Business Reviews (TBRs)

To evaluate hardware, plan Windows 11 upgrades, and ensure systems meet compliance requirements.

Plain-English explanations, not technical jargon

Our team specializes in breaking down complicated IT requirements, so business owners actually understand what's needed and why.

Fast, local support

Because local businesses want responsiveness—not a help desk three states away.

Above all, we help ensure your business remains secure, compliant, and operational, without the disruption or stress.

Staying Compliant Doesn't Have to Be Complex

Whether you're a CPA navigating the FTC Safeguards Rule, a service provider with customers overseas, or a small business simply wanting to "do things right," compliance comes down to two things: Protecting your customers and Protecting your business.

ACS is here to help you do both.

If you're unsure whether your business is compliant—or where your vulnerabilities may be—our team can walk you through your environment in clear, easy-to-understand terms and help you develop a plan.

Need Compliance Support? We're Here for Crystal Coast Small Businesses

Serving Carteret, Craven, and Onslow Counties since 1997, ACS is the trusted IT partner for small businesses that need clarity, security, and reliable protection.

Local. Responsive. Proactive.

Helping you stay secure and compliant—without the confusion.

Click Here or give us a call at 252-240-3399 to Book a FREE 15-Minute Discovery Call