Why Businesses Trust Our Managed IT Services
Always-On Monitoring & Rapid Support
We prevent IT headaches before they occur. Using industry-leading Remote Monitoring and Management (RMM) tools, our team watches over your network, devices, and endpoints around the clock. If something breaks, we're on it, usually before you even notice.
Our onboarding is fast and efficient. In most cases, we can fully onboard a client in just 1-2 business days, with minimal user disruption. Most of the heavy lifting happens in the background.
Transparent, Flat-Rate Pricing
ACS Computer Services offers predictable pricing models tailored to your organization's size and needs. No more surprise invoices. No bloated retainers. Just straightforward, honest pricing that delivers maximum IT value.
Our packages scale with your needs. Whether you have five employees or fifty, we can adjust your support level, protection, and features accordingly.
Enterprise-Grade Security That Works
Security is at the core of everything we do. With threats like phishing, ransomware, and compromised credentials on the rise, we deploy:
- Managed Detection & Response (MDR)
- Endpoint Detection & Response (EDR)
- Advanced spam and link filtering
- Firewall and router monitoring
- SaaS alerts for cloud-based apps like Office 365
Strategic Planning & Technical Reviews
Through regular Technical Business Reviews (TBRs), we go beyond maintenance—we guide your growth. We help clients make proactive decisions about hardware, cloud adoption, compliance, and platform migrations. One current focus is preparing businesses for Windows 11 transitions, especially for hardware that may no longer be supported.
Why ACS Computer Services is Different
We're not a break-fix provider trying to "act" like an MSP. We're the only true Managed Services Provider in our region—with the tools, people, and processes to prove it.
Unlike other providers who rely on pieced-together freeware, we invest in commercial-grade platforms. These tools allow us to provide complete protection in a single, integrated license, making our services both more effective and more affordable for our clients.
Our Managed IT Services
Cybersecurity
HIPAA Compliance Services
PCI Compliance Services
Ensure PCI DSS compliance
for North Carolina businesses with secure payment systems, network protection,
and managed IT support.